In the hypermarkets and general retail category of the Dubai Service Excellence Scheme (DSES), Lulu Hypermarket was named the winner for the best service performance outlet. This year, it is the only hypermarket to receive the award for greatest service excellence.
Lulu Hypermarket, the UAE's largest retailer, won the 27th edition of Dubai Economy's coveted 2021 Business Excellence Award on Monday.
Due to the Covid-19 epidemic, the Business Excellence Awards were held virtually for the second year in a row. The awards recognize remarkable efforts and dedication to implementing best practices and attaining excellence in a variety of business disciplines.